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Rubric!for!Business!Letter!Writing!Assessment!!
Task!Description:!!!!You!will!write!a!formal!business!letter!to!the!appropriate!agency,!credit!bureau,!or!business!to!explain!your!
concern!about!a!possible!error!on!your!credit!report.!!You!will!receive!a!scenario!to!base!your!letter!of!
complaint.!!*The instructor can decide if letter must be typed or will allow handwritten copy.!!
This!task!is!due!on!(date)!_________________________________________________.!!
!
Components))
weight!
4!–!Exemplary!
3!–!Accomplished!
2!–!Developing!
1!–!Beginning!
Organization)
25%!
! Accurately!uses!correct!
business!letter!format!
(heading,!greeting,!
introduct io n,!b o d y,!
closure,!signature,!
enclosure,!and!copy))
! Mostly!uses!correct!
business!letter!format!
(heading,!greeting,!
introduct io n,!b o d y,!
closure,!signature,!
enclosure,!and!copy)!
! A!few!noticeable!errors!in!
the!business!letter!format!
(heading,!greeting,!
introduct io n,!b o d y,!
closure,!signature,!
enclosure,!and!copy)!
! Several!noticeable!errors!
in!use!of!corr ec t!b u sin e ss !
letter!format!(h e ad ing ,!
greeting,!introduction,!
body,!closure,!signature,!
enclosure,!and!copy)!
Content)
25%!
! Letter!clearly!states!the!
purpose!!
! Appropriate!explanations!
or!facts!used!to!support!
the!main!idea!
! Easy!to!follow!!
! Tone!is!appropriate!for!
intended !au d ien c e !
! Letter!clearly!states!the!
purpose!!
! Some!explanations!or!
facts!used!to !su p po rt !the !
main!idea!
! Somewhat!hard!to!follow!
! Tone!is!generally!
appropriate!for!intended!
audience!
! Purpose!of!letter!is!
unclear!!
! More!explanations!or!
facts!need!to !be !u se d!to !
support!the!main!idea!
! Hard!to!follow!
! Tone!is!too!inform a l!for !
intended !au d ien c e !
! Purpose!of!letter!is!
unclear!
! Main!idea!is!not!
supported!by!
explanations!or!facts!
! Letter!rambles;!hard!to!
follow!or!un d e rsta n d!
! Tone!is!inappropriate!for!
intended !au d ien c e !
Appearance)
25%!
! Typed,!using!correct!
spacing,!font,!and!format!
! Letter!typed!with!few!
problems!in!spacing,!font,!
or!format!
! Letter!typed!with!
frequent!p ro b lems!in!
spacing,!font,!or!format!
! Letter!not!typed;!wrong!
format!us ed !an d !ha r d!to !
read!
Language)
Usage)
25%!
! Accurate!use!of!
punctuation!and!
grammar!
! No!spelling!errors!
! One!or!two!mistakes!with!
punctuation!or!grammar!
! One!or!two!spelling!errors!
! More!than!two!mistakes!
in!punctu a tio n !or!
grammar!
! More!than!two!spelling!
errors!
! Incorrect!use!throu g hou t!
the!letter!of!punctuation!
or!grammar!
! Frequent!spelling!errors!
distract!from!letter!
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Writing!Score!!______________!!!!!!!!=! Final!Assessment!Score!!!_____________!