1
RESOURCES
FOR
HELP AT HOME
compiled by :
Town of Bethlehem Senior Services Department
Staff and Volunteers
445 Delaware Ave., Delmar, NY 12054
Room 110
518-439-4955 x 1176
www.townofbethlehem.org
E-mail: jbecker@townofbethlehem.org
2
3
RESOURCES FOR HELP AT HOME is a
booklet compiled by the staff and volunteers of the
Town of Bethlehem Senior Services Department
and is a compilation of answers to frequently
asked questions regarding resources for help at
home.
If we can assist you in locating additional infor-
mation or telephone numbers, please call Bethle-
hem Senior Services office at 439-4955 x 1176. Ad-
ditional booklets, pamphlets and flyers on the top-
ics listed below are available in the Senior Services
office or online at www.townofBethlehem.org
Alzheimers Support Group
Bethlehem Senior Services Overview of Services
Bethlehem Senior Transportation Program
Donating Reusables
Fitness For Seniors
Health Fairs
Health and Wellness Series
Places of Worship and their programs for seniors
Senior Discussion Group
Senior Chorus
Senior Housing Options
Senior Legal Services Program
Town of Bethlehem Section 8 Housing
Assistance Payments Program
Transportation Alternatives
Volunteer Opportunities
with Bethlehem Senior Volunteer Corp.
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Table of Contents
Page 6,7, 8 Adaptive Equipment and Clothing
8 Bereavement Counseling
9 Bill Paying, Assistance with Paperwork
9 Books To People
10 Cleaners/Laundry that pick up and deliver
10 Companion Services
11 Consumer Advocacy
12 Crisis and Emergency Phone Numbers
13 Directory of Senior Passes and Cards
14 Drug Stores that Deliver
14 Disposal of Expired or Unused Medicine
14 Disposal of Household Sharps
14 Errand Services
15 Emergency Management Listings
16 File of Life
16,17 Financial Assistance
18 Friendly Visitor Programs
18 Gardening Assistance
18 Haircare at Home
19 Handicapped Parking Permits
19 Health Insurance and Counseling Program
HIICAP
19 Community Hospice
5
Table of Contents
Page 19, 20 Housing Maintenance and Assistance
21, 22 Information and Referral Resources
23 Junk Mail
23 Legal Assistance
24 Loan Closets
24 Mediation
24 Medical Alert Services
25 Medical Emergency Alert Systems
25 Driver Safety & Age Related Concerns
25 Notary Service
26, 27 Nutritional Services
Meals-On-Wheels
Grocery Shopping Assistance
Community Caregivers
Food Stamps Satellite Location
Grocery Home Delivery
Chef Prepared Meals
28 Pet Care
29 Stamps By Mail
29 Telephone Reassurance Programs
30, 31 Veteran’s Benefits
32 Visual Impairment
33, 34 Alphabetical Index of Booklet Contents
35 Notes
6
Adaptive Equipment and Clothing
Adaptations by Adrian
www.adaptations by Adrian.com
Adaptive clothing for wheelchair users and person with physical
disabilities which make dressing difficult.
Albany County Action Partnership
463-3175
ACAP Access to Home Program ext 2
333 Sheridan Ave., Albany, NY 12206
www.AlbanyCAP.org
Program provides home adaptations and alterations that enable Albany County residents with
disabilities to remain or return to their own homes. Available to both renters and homeowners
who have permanent physical disabilities or experience difficulties with daily activities. The
program is designed for persons of all ages whose total household income cannot be greater
than 80% of the local area median income (120% of the for disabled veterans).
American Home Patient 452-7017
23 Walker Way, Albany, NY 12205
Direct billing. Set-up and delivery available. Items available:
Durable medical equipment - Sales and rentals— Oxygen plus equipment
Apria Healthcare 452-4951
12 Petra Lane, Albany, NY 12205
www.apria.com
Set-up and delivery available. Items available: Durable medical equipment, sales and
rentals, I.V. Infusion, oxygen and sleep apnea supplies
Barrier Free 346-4169
165 Freeman Bridge Rd, Scotia, NY 12302
Install and maintain handicapped accessible equipment including chair lifts, wheel-
chair lifts, ceiling track lifts, handicapped accessible bathroom items, residential
elevators, ramps and other aids.
Buck & Buck 1-800-458-0600
www.buckandbuck.com
Adaptive clothing catering to the physically challenged and the elderly
Crestwood Pharmacy 435-2315
Crestwood Plaza, 26A Picotte Dr., Albany, NY 12208
Variety of health care supplies and equipment available, including: Surgical stockings, walk-
ers, canes, bath bars, elevated toilet seats, crutches, walkers and compression stockings. Will
bill Medicare on-line to determine coverage. Free delivery
Eazylift 1-888-558-5438
836 Troy-Schenectady Road, Latham, NY 12110
Installs and services stair lifts, wheelchair lifts and residential elevators,
Scooters and ramps are also available.
7
Adaptive Equipment and Clothing
Four Corners Pharmacy
www.fourcornersrx.com 439-8200
Email: Info@fourcornersrx.com
340 Delaware Ave., Delmar, NY 12054
Variety of health care supplies and equipment available, including: Surgical stockings,
walkers, canes, elevated toilet seats, crutches, walkers. Wheelchairs for sale and rent. All
major insurances accepted. Free delivery
Home Therapy Equipment, Inc.
664-6654
4 Northway Lane, Latham, NY 12110
www.hometherapy.com
Direct billing, Set-up and delivery available
Items available: Durable medical equipment rentals, oxygen equipment, nebulizers, CP/
AP, BIPAP
Lincare 782-7770
4 Airport Pk. Blvd., Latham, NY 12110
Lincare.com
Items available: Durable medical supplies, infusion equipment, oxygen plus equipment and
management services and respiratory equipment
Marra’s Pharmacy 237-2110
217 Remsen St. , Cohoes, NY 12047
Direct billing; Delivery and set up
Durable medical supplies-mastectomy products by appointment.
To Life
410 Kenwood Ave., Delmar, NY 12054 439-5975
and 110 Spring St., Saratoga Springs, NY 12866 587-3820
www.Tolife.org
Community-based non-profit breast cancer education and support organization. Services
include Awareness, Connection and Education support groups, mentoring, community edu-
cation programs, breast self-examination instruction, lending library, newsletter, wellness
programs and volunteer opportunities. Items available in the Boutique: Breast prostheses,
mastectomy bras, hats, caps, wigs, and scarves, camisoles, swim forms and prostheses. The
Boutique is handicap accessible and To Life is a provider for many major health insurances.
Please call for an appointment to assure receiving the attention you deserve.
Wheelcare 456-6719
2555 Western Ave., Guilderland, NY 12084
Wheel chairs, scooters, lift chairs sales and service-Same day service.
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Adaptive Equipment and Clothing cont.
Shoppers Service 1-800-537-3811
Industrial Park, P.O. Box 4430, Rome, NY 13440
Adaptive clothing catering to the physically challenged, diabetic and therapeutic shoes.
Prime Care Equipment 456-6192
16 Walker Way, Albany, NY 12205
Scooters, hospital beds, power wheelchairs, seat lift chairs, manual wheelchairs,
bathroom products, home evaluations, respiratory services, ambulatory aids and
home evaluations available. Product set-up and instruction. Prompt professional
delivery.
Upstate Rehabilitation Products 869-9372
2050 Western Ave., Suite 101 Guilderland, NY 12084
www.upstaterehab.com
Items available to purchase:
Adaptive equipment such as customized wheelchair, seating equipment, scooters, hospital
beds, canes, walkers, adaptive bathroom equipment and compression stockings.
Rentals available
Bereavement Counseling
Community Hospice of Albany County 724-0200
445 New Karner Rd., Albany, NY 12205
Provides symptom-directed, supportive care and addresses the physical, emotional, social
and spiritual needs of patients, families, and caregivers of all ages.
H.A.V.E.N. of Schenectady 370-1666
703 Union St., Schenectady, NY 12305
www.havenofschdy.org
Grievance support including life transitions and divorce.
Jewish Family Services of Northeast New York 482-8856
877 Madison Ave., Albany, NY 12208
www.jfsneny.org
Provides counseling to seniors regarding issues of grief, stress,
and family conflict.
St. Thomas the Apostle Church 439-4951
35 Place, Delmar, NY 12054
Provides bereavement support for recent widows and widowers.
Group meets monthly at St. Thomas Church rectory. Call the
rectory for more information.
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Bill Paying
Assistance with Paperwork
Aristacare, LLC 238-0411
Tom Henning
Email [email protected]
Professional daily money management and care management assistance
Community Caregivers, Inc 456-2898
2021 Western Ave., Suite 104, Albany, NY 12203
Volunteer based organization that provides services to persons
in the community who are in need. Services provided by volunteers,
including assistance with paperwork (insurance, applications, medical
bills, etc.)
Sandra Histed Miller, CFP 439-6630
Delmar, NY 12054
E-mail: slmiller43@verizon.net
Licensed and Bonded. Help paying bills, banking, check book balancing,
working with insurance companies.
Books To People
Delivery of books, CD’s, large print books on CD’s. Must be unable to visit
the library because of a physical disability or temporary or permanent
medical condition. To request the service, call and speak to the Reference
Librarian.
Bethlehem Public Library
439-9314
451 Delaware Ave., Delmar, NY 12054
“Books to People” delivered every other Thursday to residents within the
Bethlehem School District
Guilderland Public Library
456-2400
2228 Western Ave., Guilderland, NY 12084 ext. 111
Delivered to homebound every 28 days
Ravena Community Library 756-2053
15 Mountain Road, Ravena, NY 12143
Delivery upon request.
10
Cleaners/Laundry
Pick up and delivery of Laundry and Dry Cleaning
Best Cleaners 439-2367
156 Delaware Ave., Delmar, NY 12054
Pick up/delivery Monday/Thursday
and Tuesday/Friday
Colonial Cleaners
482-7647
177 N. Allen St., Albany, NY, 12206
Pick up/delivery Tues./Friday
Companion Services
Home Instead Senior Care
437-0014
Companionship services and home helper services. Caregivers
complete thorough, multi-phased training program to help them
become home care professionals. No hands on personal care.
Insured and bonded
M & T Helping Hands
380-9788
Home helper services (2 hr minimum), caregiver services
available. Bonded and insured
Armistead Caregiver Services
982-1633
Committed staff of reliable and compassionate caregivers. Complete back-
ground checks are performed on all employees. Caregivers are carefully
screened, fully bonded, insured, and receive extensive training and continu-
ous supervision. Caregivers are matched with clients after a thorough re-
view of each clients needs and situation.
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Consumer Advocacy
Albany County Consumer Affairs Department 447-7581
112 State St., Albany, NY 12207
www.albanycounty.com
Assist with consumer complaints and advocacy for residents in
Albany County only.
Attorney General, State of New York 474-5481
Office of Attorney General
Consumer Frauds and Protection Bureau
The Capital, Albany, NY 12224-0341
Call for consumer complaint forms and filing a consumer
complaint. The form is beneficial in presenting your
consumer complaint. Outreach presentations.
Better Business Bureau of Upstate New York 1-800-828-5000
www.bbb.org
Resource for consumers to check out a company before
doing business with them to avoid scams-particularly
scams aimed at senior citizens. Complaint follow-up
County of Albany Crime Victims and Sexual Violence, Ctr.
447-5500
112 State St., Room 1100, Albany, NY 12207
Crisis intervention, counseling, assistance in filing compensation
claims with Office of Victim Services, referrals for financial
assistance, psychotherapy, advocacy with criminal justice agencies.
New York State, Dept of State 474-8583
Division of Consumer Protection
99 Washington Ave., Albany, NY 12231
www. dos.ny.gov
Process consumer complaints, inquiries, mediate complaints on
behalf of consumer or refer them to appropriate resource for
further assistance
New York State Office of Victims Services
457-8727
1 Columbia Circle, Albany, NY 12203
Serves as advocate for crime victims and ensures that victims maintain
equity in the criminal justice system. Compensation to victims for
certain un-reimbursed expenses related to victimization.
NYS Public Service Commission 1-800-342-3377
Special Protection Forms for protection against utilities
shut-off. Forms available in the Senior Services Office
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Crisis and Emergency Phone Numbers
Alcohol and Substance Abuse Treatment Center Helpline 4 46-1971
Colonie, NY 12205
24-hour assistance for individuals addicted to alcohol or drugs.
Albany County - NY Connects 447-7177
162 Washington Ave., Albany, NY 12210
Information assistance for long term care services as well as protective
services for vulnerable adults ages over the age of 18 and last resort case
management.
Albany County Mobile Crisis Team 447-9650
75 New Scotland Ave., Albany, NY 12208
24 hour emergency assistance for people at risk of harming themselves
and/or others in the community.
Alcoholics Anonymous 463-0906
Capital District Central Office
575 Broadway, Suite 128-130
Albany, NY 12204
www.AAAlbanyNY.org
Provides 24/7, 365 day support contact, information for individuals
addicted to alcohol and a listing of Alcoholics Anonymous meetings
County of Albany Crime Victim and Sexual Violence Center 447-7100
112 State St., Room 1100, Albany, NY 12207
Provides assistance, court advocacy, filing victim claims, and therapy
for victims of crime. 24 hour hotline for sexual assault
NYS Senior Hotline 1-800-342-9871
Empire State Plaza, Agency Bldg. 2, Albany, NY 12223
Information and referral regarding domestic violence and elder abuse issues
Samaritan Hospital Crisis Line 271-3540
2215 Burdett Ave., Troy, NY 12180
Crisis evaluation done adjacent to emergency room to determine if
hospitalization or linkages to outpatient programs are needed for mental
illness. Gero-psych inpatient unit to stabilize both medical and psychiatric
conditions of older adults
Senior Hope 489-7777
301 S. Allen Street., Albany, NY 12208
Compassionate care for seniors age 50 and over with chemical
dependence and their families
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Directory of Senior Passes and Cards
ACCESS PASS Location: NY State Parks & Recreation
Access for the disabled to State Parks and
www.nysparks.com Recreational facilities
Cost: Free
Phone: 518-474-2324
BETHLEHEM CENTRAL SCHOOL DISTRICT
(Adult Ed. Classes) Location: Bethlehem High School
Pass obtained at 700 Delaware Ave, Delmar
Administration Office Cost: Varies per class, check bulletin
700 Delaware Avenue Age: 62+ Must bring proof of age and address
Delmar, NY free admission to Dress Rehearsals
Phone: 518-439-4921
CDTA HALF-FARE CARD or STAR
Available for senior citizen over 65 years of age and people with disabilities. The Reduced Fare for
CDTA fixed route buses is in effect all day on weekdays, weekends and holidays. For person over 65
or older a photo Id card can be obtained from the Department of Aging or if you have a Medicare
card, show the driver upon boarding the bus and use exact change. People with disabilities should
contact the Reduced Fare Swiper Card office.
Persons 65 and over: Albany County Dept of Aging
162 Washington Ave., Albany, M-Fri –8:30 a.m.-12 noon,
1:00-2:00 p.m.
447-7177 to get picture card, proof of age needed
Reduced Fare Swiper Card CDTA at 85 Watervliet Ave., Albany M-F
9:00 a.m-5:00 p.m. with picture pass to get Half Price card
Age: 65+, or receiving SSDI, SSI or VA Disability
or certified by physician to have mobility impairment
Phone: 437-8300
ELM AVE PARK PASS
(Local) Location: Elm Avenue Park
(Permanent Cost: Free, Replacement $5.00
Picture Pass, obtained Age: 62+ for Senior Pass
At Elm Ave. Pk.) Phone: 439-4955 option #3
Date/Time: 8:30am-4:30pm
May-July, call for hours
NATIONAL PARKS AND FEDERAL RECREATIONAL LANDS ANNUAL PASS
SENIOR PASS Location: Any Federal or National Park
Cost: $10-One Time Fee.
Age: 62 + with i.d. showing age
Phone: 518-664-9821
www.nps.gov
Location: obtained in person from a participation Federal recreation
site or office
NEW YORK STATE Information on requirements and application
DEPARTMENT OF MOTOR available in Senior Service office
VEHICLES NON-DRIVER ID
Transportation available via Senior Van
ww.dmv.ny.gov/
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Pharmacies with Delivery Service
Crestwood Pharmacy 435-2315
26A Picotte Dr., Albany, NY 12208
Free delivery within 3 mile range of pharmacy.
Senior discount.
Four Corners Pharmacy 439-8200
340 Delaware Ave., Delmar, NY 12054
Free local delivery Monday thru Friday
All major insurances accepted.
Disposal of Expired or Unused Medication
Unused or expired medication should be mixed with coffee grounds, cat lit-
ter, or sawdust, and placed into a sealed container with a lid and then tied
within a plastic bag. They can then be thrown away safely in the regular
trash. Medications should NEVER be flushed down the toilet as they pre-
sent a serious threat to drinking water, human health and the environment.
For information about a local Pharmaceutical Collection Day, call the
Town of Bethlehem Recycling Coordinator at 439-4955 X 1510.
Four Corners Pharmacy
accepts expired or unused medication if in their
original container and not a controlled substance. CVS and Rite Aid
have
postage paid envelopes for sale for $3.99 to allow customers to mail their
unwanted prescription and over the counter medications to a licensed,
secure facility for safe destruction. Controlled substances are excluded
from this program by law.
Disposal of Household Sharps
Household Sharps can be brought to any hospital or nursing home in New
York State. Call first to find out hours, days and a location where you can
bring used sharps. Sharps should be in sharps container or a plastic bottle
that cannot be broken or punctured, such as a bleach bottle or laundry
detergent bottle. Four Corners Pharmacy will accept-container can be no
larger than a 2 liter soda bottle.
Errand Services
Bethlehem’s Little Helper
928-3035
Shopping services, deliveries, household chores, 475-0805
gardening, house and pet sitting, companion services
and gutter cleaning
Errand– R-US
728-6718
Household, grocery and pharmacy shopping, trips to post
office, dry cleaning delivery or delivery of last minute payments.
15
Emergency Management Listings
Listings for persons who would be at risk during extended power outages or evacua-
tions.
National Grid Company’s 1-800-642-4272
Life Support/Critical Care Program
Available only for customers who submit written medical documentation from their physician
confirming that they or another household member require electrically
operated “life sustaining” medical equipment to live. Life Support equipment is
generally limited to the following devices:
1. Apnea monitors
2. Kidney Dialysis Units
3. Continuous Ventilation Devices
4. Suction/aspiration equipment
Oxygen concentrators, nebulizers and other commonly reported equipment are not eligible for
Life Support/Critical Care status.
Once medical certification from the physician is received, National Grid conducts a home
visit to verify medical status, contact information and the meter is “tagged” with a special
brightly colored notification easily identified by all of the company personnel. (This is done
for safety reasons.) Brightly colored notations are also made on National Grid’s Customer
Service System database, so all users of the software can immediately spot a Life Support
customer when they or a family member call. In addition, the information is entered into the
Storm board/operations, and Regional Control operations database, called New Life. All Life
Support customers are contacted every 6 months to verify and update customer information
and to verify Life Support status is still required. All Life Support customers are notified
before a planned outage, as well as at the beginning, middle and end of unplanned emergency
outages.
Albany County Sheriff’s Department
Registry of Persons In Need
This program is designed to assist the special needs community during an emergency that may
require an evacuation within Albany County. The Registry is voluntary; information obtained
is utilized for emergency purposes only and is strictly confidential. Applicant information will
be entered into the County’s E-911 system for use during an emergency.
Applications are available throughout Albany County and locally at the Senior Services of-
fices at the Bethlehem Town Hall. The forms should be completed and returned to the Albany
County Sheriff’s Dept., Office of Community and Emergency Services, 58 Verda, Clarks-
ville NY 12041. For additional information, call 720-8030 or access the form on line at:
www.albanycountysheriff.com
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File of Life
Bethlehem Senior Services Department 439-4955 ext. 1176
A magnetic file is placed on the refrigerator door with a listing of vital medical
information about its owner. Contains facts that might be required in an emergency.
Sponsored by: Bethlehem Senior Projects, Inc., the Bethlehem
Lion’s Club and the Town of Bethlehem Senior Services Department
911 Beacon 1-800-805-9911
A bulb that screws into a regular socket, on your porch or post light. Flip it on and off
three times in a row, and it starts flashing, giving 911 workers something to home in
on.
www.911beacon.com
Financial Assistance
Call the Bethlehem Senior Services Department
at 439-4955 x 1176,
for help in accessing financial assistance for the following programs :
Assurance Wireless and Telephone Lifeline Savings Program
Only one discount is available on one phone line per household.
Assurance Wireless offers eligible customers a FREE wireless phone and 250 FREE
minutes of nationwide wireless voice service each month.
Telephone Lifeline Savings Program is a discounted rate for home land line telephone
service for income eligible persons.
Clear Point Counseling Service of Central New York 1-800-479-6026
Financial counseling, bankruptcy counseling and debt repayment services are avail-
able by phone, mail, online or in person. HUD-certified counseling agency offering
pre-purchase counseling, home buyer seminars, mortgage and rental default counsel-
ing as well as reverse equity mortgage certification. Counseling services are free
Cornell Cooperative Extension - Choices 756-8650
Rt 9W, Ravena, 12143
HEAP, food stamps Monday thru Friday, 9:00am-2:00pm Medicaid once monthly.
Home Energy Assistance Program (HEAP)
An energy assistance program that provides income eligible individuals with assistance towards
payment of utility bills
Section 8 Housing Rental Assistance Program 372-8846
11 Federal Street, Saratoga Springs, NY 12866
Pays a portion of the monthly rent according to families income and composition. Income
restrictions apply.
Weatherization Assistance Program (WRAP)
Provides free home energy repairs and services that can lower energy bills for participants.
Must be income eligible.
17
Financial Assistance, continued
The Town of Bethlehem Assessors Office
439-4955 x 1103
445 Delaware Ave., Delmar, New York 12054
Help may be available in filing for the following exemptions:
Clergy Exemption
A small partial exemption applied against the assessed value of the property of
a member of the clergy or the unmarried surviving spouse of such member of
the clergy meeting statutory qualifications.
Exemption for Persons With Disabilities and Limited Incomes
Annual Renewal
Local governments and public school districts have the option of granting a reduction
in the amount of property taxes paid by qualifying persons with disabilities. See the
Assessors office for further information. Assessor information also is available on the
internet website of the State Office of Real Property Services at:
www.orps.state.ny.us
Senior Citizens Exemption Annual Renewal
Partial Exemption from Property Taxes in New York State
Local governments and public school districts have the option of granting a reduction
on the amount of property taxes paid by qualifying senior citizens up to a 50% exemp-
tion depending on income.
STAR Exemptions Annual Renewal
Town of Bethlehem Assessors Office
445 Delaware Ave., Delmar, NY 12054
Provides partial exemption from school tax for property which is your primary
residence. You may be eligible for a larger school property tax savings if you
meet age and income requirements.
Third Party Designations for Property and School Tax Bills
Contact your Town Tax Office
at the Bethlehem Town Hall, call
439-4955 ext. 1177
Veterans Exemptions
Provides a partial exemption from Property Taxes for veterans. See the Town
of Bethlehem’s Assessors office for types of exemptions.
18
Friendly Visitor Programs
Community Caregivers Program 456-2898
Volunteer visitors provide social visits or telephone assurance, limited
transportation, assistance with shopping, assistance to family caregivers,
meal delivery, light housekeeping
Senior Services of Albany
432-0813
Visitors to the homebound.
Gardening Assistance
Town of Bethlehem Youth Employment 439-4955
Director ext 1608
Office hours: Monday and Thurs. 2:00 p.m. —5:30 p.m.
Elm Ave. Park, Delmar, NY 12054
A community service that matches youths ages 14 to 21 with residents
or businesses. Residents needing assistance with yard work and other
tasks.
Umbrella of the Capital
District 346-5249
9 N Broadway, Schenectady, NY 12305
A non-profit agency dedicated to helping senior citizens and persons
with disabilities live comfortably, and safely in their own homes.
Enrolling in Umbrella is necessary. Lawn and garden care (see
brochure in Senior Services office)
Haircare at Home (local)
Shear Image 459-7013
Hair dressing in your home.
Yolanda’s Petite Maison
439-7108
(formerly Cut and Curl)
A professional beautician who will take care of your hair dressing needs in the
privacy of your own home, male and female, in the Delmar, Albany, Slinger-
lands and Glenmont areas.
19
Handicapped Parking Permits
Town of Bethlehem 439-4955
Town Clerks Office ext. 1183
Health Insurance Information and
Counseling (HIICAP)
The HIICAP Program provides information, education, and counseling re-
garding Medicare (including Part D), New York State EPIC, Long Term Care
Insurance, and other Insurance issues.
Bethlehem Senior Services 439-4955
ext 1176
Albany County Department for Aging 447-7177
The Community Hospice
Central Intake Referral Number 1-800-678-0711
The Community Hospice is a network of committed professionals and volunteers who
bring dignity, comfort and compassion to people in the later stage of life’s journey.
No one is refused due to lack of insurance.
Housing Maintenance and Assistance
Albany County Rural Housing Alliance, Inc. 765-2425
PO Box 407, 24 Martin Rd., Voorheesville, NY 12186
Residential repair program to correct housing conditions that threaten the
health and safety of income eligible homeowners. Counseling assistance and
information on grant and loan programs to low and moderate income house-
holds. Information on and assistance in applying for reverse mortgages. Pre-
purchasing counseling for homeowners.
Bethlehem’s Little Helper
928-3035
475-0805
Shopping services, deliveries, household chores, gardening, house and pet
sitting, companion services and gutter cleaning.
20
Housing Maintenance and Assistance
Community Caregivers 456-2898
Short-term services including light housekeeping, minor home repairs,
yard work, home safety inspections and hazard repairs.
Home Energy Assistance Program (HEAP)
Senior Services Office 439-4955 x 1176
An energy assistance program that provides income eligible individuals with
assistance towards payment of utility bills
Section 8 Housing Rental Assistance Program
372-8846
11 Federal St., Saratoga Springs, NY, 12866
Pays a portion of the monthly rent according to families income and composition.
Income restrictions apply. In addition there is a home ownership program and
family self-sufficiency program offered.
Umbrella of the Capital District, Inc
. 346-5249
www.theumbrella.org
info@theumbrella.org
A non-profit agency dedicated to helping senior citizens and persons with dis-
abilities live comfortably, safely and in their own homes. Enrolling in Umbrella
is necessary. Home maintenance and services with 17 point home
inspection report. Membership is a yearly fee. (see brochure in Senior Services
office)
Weatherization Assistance Program (WRAP)
439-4955 x1176
Provides free home energy repairs and services that can lower energy bills for
participants. Must be HEAP eligible.
21
Information and Referral Resources
Albany County NY Connects
447-7177
Collaboration of the Dept. of Aging and Dept. of Social Services
162 Washington Ave., Albany, NY 12210-2304
Provides information and referral sources regarding services for senior citi-
zens. Also provides long term care referral program.
Bethlehem Chamber of Commerce
439-0512
318 Delaware Ave., Main Square, Delmar, NY 12054
Welcome packet with information for new area residents, town business
maps, business literature and business phone directory.
Bethlehem Senior Services
439-4955 x 1176
445 Delaware Ave., Delmar, New York 12054
www.townofbethlehem.org
Provides information and referrals and direct programming for older resi-
dents and low income families in the Town of Bethlehem
Caregivers (a program of Catholic Charities)
449-2001
100 Slingerland Street, Albany, NY 12202
www.cccaregivers.org
An agency of Catholic Charities of the Diocese of Albany, with one simple
mission—to make life better for those who care for friends and relatives in
need by providing respite services, information and assistance, social work
services and support groups. The Elder Caregiving Program supports care-
givers as they care for their older spouses, parents and friends. Annual
grants are available to help fund home care, adult day care and facility based
services to help caregivers cope with the physical, emotional and financial
strains of their responsibility. A registered nurse and social worker are avail-
able to provide wellness and prevention information. The Kinship Care Pro-
gram focuses on supporting grandparents and relatives raising children.
22
Information and Referral Resources
Jewish Family Services 482-8856
877 Madison Ave., Albany, NY
Information and referrals given. Supportive home visits for seniors.
Transitions program that provides counsel for people who have been
given a devastating medical diagnosis.
New York State Office for the Aging-
1-800-342-9871
Senior Citizen Hotline
Agency Building 2, Empire State Plaza , Albany, NY 12223
A 24-hour telephone answering service regarding concerns of the eld-
erly
United Tenants of Albany
436-8997
33 Clinton Ave., Albany, NY 12207
Email: [email protected]et
Fax: 518-436-0320
A community based housing organization that provides tenant and
homemaker counseling, homeless prevention services, advocacy and
community organization efforts around housing issues that affect low
and moderate income people. Including crisis intervention services,
information, referrals, counseling and advocacy for housing issues,
prepurchase and mortgage default counseling, community organiza-
tion activities, hotline counseling.
23
Junk Mail
To remove your name from future mailing lists
New York State Do Not Call Registry
To register, call 1-888-382-1222
To verify your listing or to report a violation, call:
1-800-697-1220
e-mail at https://www.consumer.state.ny.us/prereg.htm
Legal Assistance
Albany County Lawyer Referral Service
445-7691
6 Lodge St, 2nd floor, Albany, NY 12207
www.albanycountybar.com
Refers to private Attorneys for $25.00 consult fee. Pro bono program for
matrimonial, family, estate matters and bankruptcies. Call for info.
New York State Division of Human Rights
474-2705
Albany Regional Office
Empire State Plaza-Agency Building #1
PO Box 2049, 2nd floor, Albany, NY 12220
Discrimination issues (i.e. housing, employment etc.) public accommodation..
Senior Legal Service Program
Legal Aid Society of Northeastern New York
462-6765
55 Colvin Ave., Albany, NY 12206 1-800-462-2922
The goal of the Senior Legal Services Program is to provide quality legal services
for residents of Albany County who are 60 years of age and over. In order to pro-
vide the greatest access to the program, a schedule of monthly on-site community
visits is maintained at locations throughout Albany County. Seniors are requested to
contact their local senior center to make an appointment to meet with the staff attor-
ney during these visits In addition, for those without access to a senior center or in
case of an emergency, the staff attorney can be reached by telephone at the numbers
shown.
The Legal Project 435-1770
1475 Western Ave, Stuyvesant Plaza, Albany, NY, 12203
Free and reduced rate legal representation for affordable housing purchases, victims
of domestic violence, and bankruptcy. Free consultation through legal clinic pro-
gram.
Programs for Wills and Estate planning.
24
Loan Closets
Short- term loans of items such as commodes, tub seats, canes,
wheelchairs and walkers
American Cancer Society 1-800-227-2345
1 Penny Lane, Latham, NY 12110 220-6901
Free wig and prosthetics program for patients with no
insurance but consideration for others is given.
Bethlehem Senior Services
439-4955 x 1176
Bethlehem Town Hall
445 Delaware Avenue Delmar, NY 12054
Short term loan of walkers, canes, tub seats, commodes and wheelchairs to residents of the
community
Mediation
Mediation Matters 446-0356
10 North Russell Rd, 2nd Floor, Albany, NY 12206
www.mediationmatters.org
Mediation is a voluntary, private and confidential process in which a trained, impartial and
neutral person helps others negotiate a dispute and develop their own mutually acceptable
solutions. Mediators are highly skilled volunteers who have been trained under the super-
vision of the NYS Unified Court System. Sliding scale but no one turned away due to
lack of funds.
Medical Alert Services
Alzheimer’s Association Safe Return Program
1-800-272-3900
The Alzheimer’s Association Safe Return program assists in the safe return of individuals
with Alzheimer’s or a related dementia who wander and become lost. When missing, Safe
Return faxes the registrants’s information and photo to local law enforcement. When
found, a citizen or law official calls the 800 number and Safe Return notifies listed con-
tacts.This nationwide identification, support and registration program working at the com-
munity level can provide assistance 24 hours, 7 days a week, whenever a person is lost or
found.
Applications are available through the Alzheimer’s Association and in the Bethlehem
Senior Services Office,
439-4955x 1176
MedicAlert 1-800-432-5378
Applications also available at Senior Services Office
An identification bracelet which is custom engraved with
critical medical facts and 24 hour hot line number.
25
Medical Emergency Alert Systems
Personal Emergency Response Systems
Critical Signal Technologies
1-800-338-4176
www.criticalsignaltechnologies.com1-800-338-4176
297 North St.
Pittsfield, MA 01201
Eddy Lifeline 833-1040
433 River Street, Suite 3000
Troy, NY 12180
Lifeline at $38/mo. $50 installation fee, Auto alert at $48/mo.
medication dispensing units, tele home care
Ellis Hospital Lifeline 382-2224
A talking model (announces date, time, phone # dialed) is available
for the cost of $30.00 a month, with a one time installation fee
of $50.00 specials sometimes given to waive installation fee.. Serves
all of Schenectady, and Saratoga Counties and parts of Albany,
Schoharie, and Montgomery Counties.
Driver Safety & Age Related Concerns
New York State Department of Motor Vehicles
Driver Safety, Room 221, Empire State Plaza
Albany, NY 12228-0220
www.nydmv.state.ny.us
New York State Office for the Aging publication: 474-5731
www.aging.ny.gov
When You Are Concerned, A Guide for Families Concerned
About the Safety of An Older Driver
Sunnyview Rehabilitation Hospital: Driver Retraining 382-4513
Adaptive Driver Rehabilitation
Sunnyview Hospital, 1270 Belmont Ave., Schenectady, NY 12308
Notary Service
Town of Bethlehem
439-4955
Senior Services Office, ext. #1170 home visit available
Receiver of Taxes Office, ext. #1177 available M-F 8:30-4:30
Town Clerk’s Office, ext. #1183 available M-F 8:30-4:
26
Nutritional Services
Home Delivered Meals
Community Caregivers
456-2898
2021 Western Ave., Suite 104, Albany, NY 12203
Short term volunteer based services including
assistance with shopping , meal prepara-
tion and delivery
Food Stamps Satellite Locations 439-4955 x 1176
The second Monday of each month a representative from Food Stamps comes
to the Bethlehem Town Hall to assist in applying for benefits. Appointments
are required. Other sites available - contact Legal Aid Society at 689-6327
Grocery Shopping Assistance Program 432-0813
Sponsored by Senior Services of Albany. Will provide a volunteer to grocery shop for
homebound persons 65 years of age or older. No charge or tipping allowed. Shopping
is done on a mutually agreed upon regular schedule.
Meals On Wheels 447-7177
To access the government subsidized program in Albany County, call New
York Connects at (518) 447-7177. Clients must be at least 60 years of age and
have disabilities that inhibit the ability to prepare meals, as well as no access to
a congregate meal setting. Individuals who do not have cooking, refrigeration
or food storage facilities are also eligible. Referrals from a neighbor, family, or
friend, as well as self-referrals are welcome. Once eligibility has been estab-
lished, service can be started within 24 hours for those coming home from the
hospital or those that have an acute illness.
Chef Prepared Meals
Home Bistro 1-800-628-5588
Chef-Prepared Meals delivered to your door by FedEx frozen and sealed in
insulated “weatherproof cooler” on dry ice.
Top Chef Meals
1-914-372-7080
www.topchefmeals.com
Home delivered gourmet prepared meals. Flash frozen, chef prepared, chef
designed. $35.00 minimum order, UPS shipped-$19.00 minimum charge.
Many area restaurants have “take out services” and/or will deliver a meal.
Consult the telephone book under “Restaurants” for further information.
27
Nutritional Services continued
Grocery Home Delivery
Cardona’s Market 434-4838
340 Delaware Ave.
Albany, NY 12205
Minimum $25 Order - $12.50 delivery charge to Delmar
Homemade foods, meats and groceries. Order 1 day in advance.
Persico’s Market
439-0028
1391 Indian Fields Rd., Rt 32
Feura Bush , NY 12067
Deli meats and cheeses, produce, hot foods or homemade microwavable
dishes. Will deliver from 7 a.m. to 7 p.m. weekdays, and 9 a.m. to 5
p.m. on Saturdays. No delivery charge, but a minimum order of $25.00
is required.
Price Chopper
478-0688
1395 New Scotland Road
Slingerlands, N.Y. 12159
“Shops For You”
Best to place your order the day before you wish delivery. If this is not
possible, place order four (4) hours before you require delivery.
Schwan’s Meal Time Catalog
356-3820
www.schwans.com
Will deliver frozen meals, as illustrated in the catalog.
Two week 1st time route set up, then will deliver every two weeks, or
once a month, as you choose. Order within 48 hours of delivery date.
Delivery fee of $1.75.
Shop Rite
41 Vista Boulevard
Slingerlands, NY 12159 729-4108
Call order in on Tuesday between 8 a.m. and 12Noon. Date and time
for delivery will be given at that time.
28
Pet Care
Delmar Dog Butler
229-2320
Weekly or one time dog poop scooping from your yard. Reasonable rates.
DoggieStyle Mobile Pet Grooming
207-6418
Van with all necessary supplies to groom your dog at your location
Helderberg Veterinary Services
248-8000
In home care for your pets
Just Cats Veterinary Clinic
869-5779
In home care for your pets
Low Cost Spay/Neuter Database
www.aspca.org/pet-care/spayneuter
Vet on Wheels
Veterinarian who makes house calls: 456-2397
Dr. Robinson
Dogs or Cats, call at least 24 hours in advance
Veterinary Concerns—Safe Placement of Pets
When you’re no longer able to care for your pets, the following organizations
may be able to find them new homes
.
Cats
Animal Lovers 448-5468
www.animalovers.org
Winston Norek Memorial Fund
is a special fund created to help senior citi-
zens with veterinary care. Call Animal Lovers before care is given for more informa-
tion.
Capital District Humane Assoc.
664-1237
Noah’s Kingdom 869-6266
Whiskers 448-9565
Dogs
Peppertree Rescue, Inc. 435-7425
www.peppertree.org
Noah’s Kingdom
869-6266
Emergency Pet Boarding Options
Check in the Yellow pages of the Telephone Book under
“Kennels”
29
Stamps By Mail
1-800-782-6724 or order on the internet at www.usps.com
Telephone to order or ask your mail carrier for the form
Telephone Reassurance Programs
Bethlehem Senior Services 439-4955 x 1176
Monthly calls to independently living homebound senior citizens by senior volun-
teers
Community Caregivers 456-2898
2021 Western Ave., Suite 104, Albany, NY 12203
Provides free short-term assistance by trained volunteers for acute and chronically
ill people of all ages. The program can provide short term assistance with such
services as shopping, transport to medical appointments, assistance to family care-
givers, meal preparation and delivery, light housekeeping, minor home repairs,
yard work and visits to the homebound.
The Caregiver Connection 465-1398
Laurie Milward, Eldercare Counselor,
Senior Services of Albany, 20 Rensselaer, Albany, NY 12202
A program sponsored by Senior Services of Albany which offers free counseling
and information and referral services to anyone who resides in the Capital District
and is caring for an older relative. The program includes an initial consultation,
either by phone or in person, followed by a personalized packet of pertinent infor-
mation.
Telephone Reassurance Program 458-8111 ext 5114
American Red Cross of Northeastern New York
www.RedCrossNeNy.org
A program sponsored through the American Red Cross, provides the opportunity
to socialize by telephone with someone who cares. It allows individuals to remain
in contact with their community and help to decrease the feeling of loneliness and
isolation.
To Life! 439-5975
410 Kenwood Ave.
Delmar, New York 12054
Breast cancer survivors telephone reassurance from other survivors to lend moral
support and share their experiences. (see page 7 for more information)
30
Veteran’s Benefits
Men and women who served in America’s Armed Forces may be eligible
for a variety of veteran’s benefits and services provided by the federal,
state and local government. Entitlement often is determined by the period
of military service, service-connected disabilities and financial need. Your
local state veteran counselor or veterans service agency can advise you of
eligibility and assist you in the preparation and presentation of claims for
entitled benefits.
Albany County Veterans Bureau
162 Washington Ave., Room 605, Albany, NY 12210
www.albanycounty.com
General questions, regarding services and benefits, informa-
tion and referrals for veterans and their families.
Blind Annuity
New York State offers a Blind Annuity benefit paid
monthly to visually impaired wartime veterans who reside in the state.
This benefit is extended to the un-remarried surviving spouse who remains
a resident of the state. For information, call 486-3602
New York State Division of Veteran’s Affairs
626-5680
State Veteran Counselors
113 Holland Ave., Albany, NY 12208
Can help with lost DD214 Honorable Discharge Papers, lost
medals, assistance with applications for benefits and claims.
www.veterans.state.ny.us
US Department of Veterans Affairs
518-626-5686
Federal Counselor—Outreach
Veterans Benefit Administration
113 Holland Ave., Albany, NY 12208
For questions on compensation, pensions, vocational rehabilitation, educa-
tion, loans and insurance.
www.vba.va.gov
Veterans Service Center
626-6710
at the Stratton V.A. Hospital
113 Holland Ave., Albany, NY 12208
General questions, regarding services and benefits, information and refer-
rals for veterans and their families.
www.va.gov.
31
Veteran’s Benefits, continued
Medical Services for Veterans
Veterans may be eligible to receive medical care through the United
States Department of Veterans Affairs health care system, which
maintains a network of medical facilities and community clinics
across New York State. Non-service connected veterans may be sub-
jected to a test of financial means and co-payment. In the Albany
area, call 626-5000
Care line for Dementia Care. 626-6651, Demential Care Manager
Long term health care is offered wartime veterans and certain
eligible spouses at New York State Veterans Homes.
Call 607-843-3121
Vet Center
626-5130
17 Computer Dr., West, Albany, NY 12205
A safe place for you to come and talk about your problems and con-
cerns. A part of the national outreach program designed to help you,
free of charge, if you are a veteran living in Northeastern New York
State, in particular in the Capital District.
Veteran’s Burial Information
Financial assistance for burial and plot expenses is available for cer-
tain eligible veterans. Headstones and grave markers are provided for
veterans gravesites. Burial in National Cemeteries is available for
eligible veterans and spouses.
Call 1-888-838-7697
518-447-7710 or 518-447-7713
Burial in Gerald B. H. Solomon Saratoga National Cemetery
581-9128
Burial in a national cemetery is open to all members of the Armed
Forces and veterans discharged under conditions other than dishonor-
able. Their spouse, un-remarried widow or widower, minor children
and, under certain circumstances, unmarried adult children are also
eligible for burial.
32
Visual Impairment
Northeastern Association of the Blind - NABA
301 Washington Ave., Albany, NY 12206 463-1211
www.naba-vision.org
Provides social casework, psychological counseling, recreation, reha-
bilitation training, mobility instruction, vocational training and manu-
facturing facility area. Assistive technology services. Low vision
clinic.
RISE (Radio Information Service Enterprise) 880-3436
www.wmht.org
WMHT’s
24-hour radio information service for the blind and print
disabled, serving New York’s Capital Region and Hudson Valley.
The New York State Talking Book and
Braille Library 474-5935
Cultural Education Center
Empire State Plaza, Albany, NY 12230
Email: [email protected]
www.nysl.nysed.gov/Tbbl
Provides free library service to eligible residents of New York State
Serves all of upstate NY. Books and magizines are available in audio
and Braille by the Library of Congress.. Services are free.
33
Alphabetical listing of
Pamphlet Contents
911 Beacon 16
ACCESS PASS 13
Adaptions by Adrian 6
Albany County - NY Connects 12, 21
Albany County Action Partnership 6
Albany County Consumer Affairs Department 11
Albany County Lawyer Referral Service 23
Albany County Mobile Crisis Team 12
Albany County Rural Housing Alliance, Inc. 19
Albany County Sheriff's Dept. Registry of Persons in Need 15
Albany County Veterans Bureau 30
Alcohol & Substance Abuse Treatment Center Helpline 12
Alcoholic Anonymous 12
Alzheimer's Association Safe Return Program 24
American Cancer Society 24
American Home Patient 6
Animal Lovers 28
Apria Healthcare 6
Aristacare, LLC 9
Armistead Caregiver Services 10
Assurance Wireless & Telephone Lifeline Savings Program 16
Attorney General, State of New York 11
Barrier Free 6
Best Cleraners 10
Bethlehem Assessor Office 17
Bethlehem Central School District 13
Bethlehem Chamber of Commerce 21
Bethlehem Public Library 9
Bethlehem Senior Services Department 16,19,21,24,29
Bethlehem's Little Helper 14, 19
Better Business Bureau of Upstate New York 11
Blind Annunity 30
Buck & Buck 6
Capital District Humane Assoc. 28
34
Alphabetical listing of
Pamphlet Contents, continued
Cardona's Market 27
Caregive Connection, The 29
Caregivers (a program of Catholic Charities) 21
CDTA Half-Fare Card or STAR 13
Clear Point Counseling Services of Central NY 16
Clergy Exemption 17
Colonial Cleaners 10
Community Caregivers, Inc. 9, 18, 20, 26, 29
Community Hospice of Albany County 8
Community Hospice, The 19
Cornell Cooperative Extension-Choices 16
County of Albany Crime Victims & Sexual Violence 11, 12
Crestwood Pharmacy 6, 14
Critical Signal Technologies 25
Delmar Dog Butler 28
Disposal of Expired or Unused Medication 14
Disposal of Household Sharps 14
Doggie Style Mobile Pet Grooming 28
Eazylift 6
Eddy Lifeline 25
Ellis Hospital Lifeline 25
Elm Avenue Park Pass 13
Emergency Pet Boarding Options 28
Errands R-Us 14
Exemption for Persons w/Disabilities&Limited Incomes 17
File of Life 16
Food Stamps Satellite Locations 26
Four Corners Pharmacy 7, 14
Grocery Shopping Assistance Program 26
Guilderland Public Library 9
H.A.V.E.N Grief Counseling Center 8
Handicapped Parking Permits 19
Health Insurance Information & Counseling (HIICAP) 19
Helderberg Veterinary Services 28
35
Alphabetical listing of
Pamphlet Contents, continued
Home Bistro 26
Home Delivered Meals 26
Home Energy Assistance Program (HEAP) 16,20
Home Instead 10
Home Therapy Equipment, Inc. 7
Jewish Family Services of Northeast New York 8,22
Legal Project, The 23
Lincare 7
Low Cost Spay/Neuter Database 28
M&T Helping Hands 10
Marra’s Pharmacy 7
Meals on Wheels 26
Mediation Matters 24
Medic Alert 24
Medical Services for Veterans 31
Nat'l Grid Co. Life Support/Critical Care Program 15
Nat'l Parks & Federal Recreational Lands Annual Pass 13
Noah's Kingdom 28
Northeastern Association of the Blind - NABA 32
Notary Service 25
NYS Department of Motor Vehicles 25
NYS Department of Motor Vehicles - Non-Driver ID 13
NYS Dept of State-Div of Consumer Protection 11
NYS Division of Human Rights-Albany Regional Office 23
NYS Division of Veteran's Affairs 30
NYS Do Not Call Registry 23
NYS Office for the Aging 25
NYS Office for the Aging-Senior Citizen Hotline 22
NYS Office of Victim Services 11
NYS Public Service Commission 11
NYS Senior Hot Line 12
NYS Talking Book and Braille Library, The 32
Peppertree Rescue, Inc. 28
36
Alphabetical listing of
Pamphlet Contents, continued
Persico's Market 27
Pharmacies with Delivery Services 14
Price Chopper 27
Prime Care Equipment 8
Ravena Community Library 9
RISE (Radio Information Service Enterprise) 32
Samaritan Hospital Crisis Line 12
Sandra Histed Miller, CFP 9
Saratoga National Cemetery - Gerald B.H. Solomon 31
Schwan's Meal Time Catalog 27
Section 8 Housing Rental Assistance Program 20
Senior Citizens Exemption 17
Senior Hope 12
Senior Legal Service Program-Legal Aid Society of NY 23
Senior Services of Albany 18,29
Shear Image 18
Shop Rite 27
Shoppers Service 8
St. Thomas the Apostle Church 8
Stamps by Mail 29
STAR Exemptions 17
Sunnyview Rehabilitation Hospital: Driver Retraining 25
Telephone Reassurance Program 29
Third Party Designations for Property/School Tax Bills 17
To Life 7, 29
Top Chef Meals 26
Town of Bethlehem Youth Employment 18
Umbrella of the Capital District, Inc. 18, 20
United Tenants of Albany 22
Upstate Rehabilitation Products 8
US Department of Veterans Affairs 30
Vet Center 31
Vet on Wheels 28
Veteran's Burial Information 31
37
Veterans Exemptions 17
Veterans Service Center 30
Weatherization Assistance Program (WRAP) 16,20
Wheelcare 7
Whiskers 28
Winston Norek Memorial Fund, see Animal Lovers 28
Yolanda's Petite Maison 18
Alphabetical listing of
Pamphlet Contents, continued
38
Notes
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